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Müşteri kraldır : müşterilerin beklentilerinden fazlasını vermenin yolları / Robert Craven; çev. Nurgül Durmuş. by
Language: Turkish
Publication details: Ankara: Elips Kitap, 2004
Availability: Items available for loan: Beykoz Üniversitesi Kütüphanesi (3)Call number: HF5415.5 .C73 2004, ...

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100 günde şirketinizi harekete geçirin / Robert Craven; çev. Nurgül Durmuş. by Series: Elips Kitap ; 58.
Language: Turkish
Publication details: Ankara: Elips Kitap, 2004
Availability: Items available for loan: Beykoz Üniversitesi Kütüphanesi (3)Call number: HF5386 .C73 2004, ...