AU - Richey, Rosemary. TI - English for customer care / T2 - Express Series SN - 9780194579063 (pbk.) AV - PE 1115 .R53 2018 PY - 2001///8 CY - Oxford PB - Oxford University Press KW - Müşteri hizmetleri KW - Customer services KW - İngilzi dili KW - İş İngilizcesi KW - English language KW - Business English ER -